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Exceptional Family Member Program

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Exceptional Family Member Program (EFMP)

EFMP is divided into two parts:

  1. Medical EFMP  

    • Address: Tripler Army Medical Center, 1 Jarrett White Rd, 3rd Floor, B Wing, Oceanside Honolulu, HI 96859

    • Email:

    • Phone Number: (808) 433-4441

    •  Website:

  2. Family Support EFMP, located at:
    • Address: ACS Schofield Barracks EFMP office, BDG 690, 310 Brannon Rd, Schofield Barracks View map
    • Email:
    • Phone number:  (808) 787-4227
    • Follow Army Community Hawaii on Facebook @HawaiiACS for more information.
Respite Care

The Respite Care Program provides a temporary rest period for Active Duty Army, Guard, and Reserve Families who are responsible for the regular care of persons with disabilities. Care is provided in the family’s home. Respite care is important because it decreases family stress, increases family stability, and reduces costly out-of-home placements. Thereby, contributing to Soldier readiness.

Eligibility is based on EFMP enrollment and the medical condition of the Family Member.

Once eligibility is determined a staff member will meet with the Family Member and/or Soldier to complete a Family Services Needs Assessment. An individual may receive 25 hours of respite care a month.

For more information about EFMP Respite Care, read our Brochure or call +1 (808)787-4227 to speak to an ACS EFMP representative.

Families enrolled in the EFMP may apply for EFMP Respite Care using DA Form 4700, DA Form 5189, and DD Form 2870.

Respite Care Guide and Process booklet

Multidisciplinary Inclusion Action Team

Multidisciplinary Inclusion Action Team (MIAT) is required when enrolling a child with disabilities in CYS Services. The MIAT process supports the Parent, EFMP, and CYS Service staff in working together to develop a support plan and implement appropriate accommodations that will ensure the child’s health and safety needs are met in the center programs.

For more information about MIAT, call CYS Services Parent Central Services +1(808) 655-5413.


Systems Navigator


Systems Navigation is a community support component of the EFMP that connects Families with special needs to the systems of care they need, both on and off the installation.  Systems Navigators are Army Community Service EFMP staff members located on the installation.  They are trained and knowledgeable about the systems of care used by Families through the available systems of care.  Active Duty Army, Reserve, and Guard Families are eligible for Systems Navigation assistance regardless of their Exceptional Family Member's (EFM) medical and/or special education condition.  All services are provided at no cost to Families. 

How can an EFMP Systems Navigator help your Family?

  • Identify your EFM and Family strengths and needs
  • Provide Special Education guidance and support including assistance with IEPs and 504 plans
  • Help identify and prioritize your EFM and Family goals
  • Develop a Family Service Plan to reach your goals
  • Make referrals to required services
  • Provide information about disabilities or medical conditions of concern
  • Identify support groups and social activities
  • Strengthen your ability to advocate for your EFM

School Support:

Many children have difficulties in learning, particularly those children who are diagnosed with a disability.  Fortunately, there are programs in place that can help your child flourish in the school system.  Your child might be eligible for an Individualized Education Plan (IEP) or 504 plan.  If you need help with this process and don't understand how to go about getting this accommodation for your children, you can contact EFMP and work with a Systems Navigator who can guide you through the process from requesting the eligibility of an IEP all the way through the appropriate implementation of the IEP by the school.  EFMP Systems Navigators have been assisting Families through the IEP process for several years and have established relationships with schools both on and off post.

IEP brochure

How can EFMP assist me and my family?

The ACS EFMP team advocates for Family members with special needs by providing family support in the areas of, but not limited to, housing, school, recreation, workshops and training, and respite care.  The ACS EFMP team is ready to provide Families the assistance to meet their unique needs.


The ACS EFMP team have created activities to create a space for Families to connect and share like experiences.  

Additionally, the Army EFMP provides resources for Families to become their best advocate.  Family members may access e-courses at NO CHARGE through DirectSTEP, and free resources and tools through Special Education Connection.  

Access to the web-based resources are as follows:


Sensory Lending Closet

ACS EFMP recognizes that caring for a Family Member with special needs can be emotionally and physically challenging, especially while transitioning to and from new duty stations.  During the transitional period of the move, the impact of prolonged temporary hotel lodging can lead to increased and possible regression for some children.  The Sensory Lending Closet is designed to mitigate some of these challenges by loaning sensory items typically used by parents to assist in comforting children with special needs. Families who have a Family Member enrolled in EFMP may borrow items FREE of charge for a 30 day period in the absence of their household goods.




  • Sensory Sock
  • Sensory Gel Maze
  • CoreDisk
  • Pressure Foam Roller
  • Find It Game
  • Press & Stay Sensory Blocks
  • Magnetic Building Block tiles
  • Sensory OT Brush
  • Calming Bottle
  • Peanut Ball with Hand Pump
  • Weighted Seek & Find
  • Small Marble Panel with Base

Optional Items:

  • Weighted Blanket
  • Trampoline (Portable/Foldable) with storage bag

Inventory may fluctuate based on demand.


For more information about the Sensory Lending Closet or to schedule an appointment, call (808) 787-4227 to speak to an ACS EFMP representative.


Additional Information

For additional support, the Department of Defense Office of Special Needs Exceptional Family Member Program has created a new tool called “EFMP & Me” to empower Military Families with special needs Family members.  The “EFMP & Me” tool is accessible through Military Onesource.  The tool provides Families the support by navigating through services and connection to resources – anytime, anywhere.  

The “EFMP & Me” tool can be used by both Families enrolled in EFMP and those who are eligible to enroll.  Visit “EFMP & Me  to learn more about  ways it can provide Families the support needed.


You may access the “EFMP & Me” tool


You may also download the guide to assist you in navigating the “EFMP & Me” tool.

Email Us

Email Us

  • Exceptional Family Member Program
  • These HPCON measures are enforced for your safety: Limited Class Sizes • Face to Face by Appointment Only • Social Distancing • Virtual • DoD requires masks to be worn while indoors at this facility, regardless of vaccination status. Additional mitigations may apply
  • Hours:

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