Family and MWR Pet Kennels

30 CONSECUTIVE NIGHTS OR LONGER RESERVATIONS WILL GET 10% OFF NIGHTS OF STAY OFF THEIR TOTAL.

NOTE:

• First time customers must come in and present there DoD ID for verification purposes.
• All prices are per night.
• Cats will remain in cat rooms only, we do NOT co-mingle between species. 
• Kennels are assigned based on weight and availability only.
• We may weigh the pet at our facility to determine kennel size.

PAYMENTS:

We accept Visa, MasterCard, and AMEX at the facility and over the phone. We do NOT accept Government cards or Military Star card.

Payments for boarding are as follows:

• Minimum deposit is due to make a booking reservation. 
  Reservations Deposits:
  Up to 29 nights = 2 night deposit
  30+ nights = 50% deposit

• PLEASE email us your boarding paperwork, prior to the day of drop off, to ensure that you are in good standing and are able to get your deposit refunded, if needed.
  If all documents, necessary for boarding, are not complete and verified, by day of drop off, your deposit is non-refundable AND we will be unable to board your dog.
• Full payment is expected when dropping off  your pet.
• A 10% discount will be applied to the total cost for Active duty Soldiers with PCS,TDY, and Emergency Leave Orders, if boarding over 30 consecutive nights.
• Early pick up is allowed, payment for up to the 7 days past any notices are still required. No change based on Orders status.
• For emergency leave, TDY and PCS boarding, you can pick up your pet early with no penalties. We ask that you let us know so we can accommodate other reservations.

FOOD

• If you are providing your pet’s food, it must be in a hard, ant-proof container (no glass please) with a good rubber seal around the lid.
• Ziplocs, plastic bags, dog food bags (with or without Ziploc), or Tupperware without a rubber seal will not be accepted. All containers must have an air-tight seal!
• We can provide pet food for an additional $5 per day, per pet.     

Did you know that we offer Pet Taxi services?

Our Paradise Pet Care Center taxi service is a great way to ensure your furry friend gets to their destination safely and comfortably.
$65 SERVICE FEE, plus an additional $2.50 per mile.

This means you can rest easy knowing your pet is in good hands, without having to worry about any hidden fees or charges. Whether you need to transport your pet to the Kennels, airport, or any other destination, our reliable and friendly drivers are here to help.

So, why not give us a try? See how we can make your pet's travel experience stress-free and enjoyable! Call us for more information.

We provide grooming for your pets, including baths and brushing, at your request. Please schedule with the office.

Baths:

• If you provide the shampoo:
  • $20 (includes towel dry and brush)
• If we provide the shampoo:
  • $25 (includes towel dry and brush)

MWR Pet Kennels require that all pets have the following required vaccinations and wellness/physical check ups Documents requirements.

Dogs vaccines proof:
Distemper (1 or 3 year)
Bordetella (within last year)
Proof of Negative fecal (within last year)
Proof of Physical/Wellness exam(within last year) 

Cats vaccines proof:
FVRCP (current)
Proof of negative FIV (within last year)
Proof of negative FeLV (within last year)
Proof of Physical/Wellness exam (within last year)

• All pets must be free of fleas, ticks, heartworm, and intestinal parasites.
• Pets must be medicated to control external parasites with some kind of prescription strength product. Some acceptable products include: Frontline, Advantix, Revolution, Trifexis, NEX, Comboguard, sentinel, etc. Please ask your doctor what is right for your pet in this environment. If your pet is not already on a flea and tick preventative, the product must have been applied 3 days before boarding your pet.
• Pets are required to be on a monthly heartworm preventive (for example: Heartgard). Please ask your doctor what is right for your pet in this environment.
• If your animal requires medication, we can administer medications with the exception of injections.
  • $6 per medicine
  • $4 per dosage per pet

• IMPORTANT: Any medication must be accompanied by the original packaging or container with proper label. We cannot accept a zip lock bag full of pills, vitamins, or anything else. *Pill organizers are not allowed.

DEPOSITS

Card payments preferred (Visa, Master Card, and AMEX)
Reservations:
Up to 29 nights = 2 night deposit
30+ nights = 50% deposit

CANCELLATION
Cancelling GREATER than 7 days prior to your reservation drop off date = REQUEST FOR REFUND.
Cancelling WITHIN 7 days of your reservation drop off date = 90 DAY CREDIT.

CHANGES

Any changes GREATER than 7 days prior to the start of the reservation = NO CHARGE.
Any changes WITHIN 7 days of your start date of the reservation AND/OR during the stay = You will be held accountable to pay for original dates booked at the time you paid your deposit.

Military members on official ORDERS PCS IN/OUT can adjust boarding date with no penalties Leisure travel, must be cancelled 7 DAYS BEFORE SCHEDULED DROP OFF DATE for refund. If cancel WITHIN the 7 days of start date of reservation, will be accountable to pay for the complete reservation stay.

*FOR LEISURE TRAVEL: IF ANY CHANGES MADE WITHIN 7 DAYS OF DROP OFF, YOU WILL STILL BE RESPONSIBLE FOR THE FULL AMOUNT OF THE ORIGINAL DATES OF RESERVATION.

TRAVEL 30+ NIGHTS
50% deposit is required to secure reservation
(2) on island emergency contacts
Duty and personal email address
ACTIVE DUTY:  Command & Supervisor’s name and number
DOD:  Employment location and Supervisor’s name and number
10% discount will apply for 30 days stay off the total.

TRAVEL 60+ NIGHTS
Payment in advance every 30 days starting at day of drop off.  10% discount will apply.

OFFICIAL ORDERS
All orders must be submitted and verified no later than the time of your reservation drop off date.  Orders will have priority in facility services at all times.

*All facility policies, terms, requirements are subject to change with/without notice

Registration Form

Boarding Agreement Form

PCS Info about Animal Quarantine