Family Child Care (FCC)

For all your childcare needs (including a list of authorized FCC providers in your neighborhood), go to

Hours of Operation

Monday 7:30 a.m. - 4 p.m.
Tuesday 7:30 a.m. - 4 p.m.
Wednesday 7:30 a.m. - 4 p.m.
Thursday 7:30 a.m. - 4 p.m.
Friday 7:30 a.m. - 4 p.m.
Saturday Closed
Sunday Closed


241 Hewitt Street
Bldg. 1283
Google Map

+1 (808)655-1521

Military DSN Tel:

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Army Family Child Care (FCC) is available both on-post and in government leased housing by trained childcare providers who work as home-based independent contractors for CYS Services. FCC Homes provide full-day, part-day and hourly care for children in a home environment.

Family Child Care (FCC)

FCC Unauthorized Child Care

Own Your Own Busiensss - FCC

Why choose FCC?

FCC Providers:

  • Pass stringent background checks and inspections
  • Receive intensive training and support
  • Are regularly visited and undergo scheduled and surprise inspections

FCC Homes:

  • Provide flexible hours to meet parent’s needs
  • Offer a comfortable family setting
  • Allow siblings to stay together
  • Allow younger and older children to learn from each other
  • Allow school-age children to remain in a neighborhood setting
  • Offer full-day, part-day or hourly options
  • May include 24-hour and long term care, evening and weekend care during TDY or short-term parental absences
  • Available for children ages 4 weeks (center-based facility starts at 6 weeks) through 12 years
  • Option of choosing a multi-cultural home that is bilingual where children can “acquire” a second language instead of “learning” a second language through traditional methods.
  • Smaller environment with a maximum of six children instead of 15 in the center-based program, which promotes a healthier environment and lower frequency of sicknesses.
  • More intimate surroundings where providers really get to know your child on a personal basis fostering your child’s home away from home.
  • FCC providers have a daily lesson plan that parents can view to keep up with your child’s learning opportunities through the week.
  • FCC providers receive the same training as center-based staff.
FCC Guide for Parents

Steps for choosing Home-based Child Care

Step 1 – Call the Parent Central Services Office to make an appointment to register your child in CYS Services. Bring completed registration forms and updated shot records to your registration appointment. Place your child(ren) on the appropriate waiting list through the Parent Central Services Office. When called by the Parent Central Services Office you will receive names of the providers with openings.

Step 2 – Conduct a phone interview with the provider. A telephone interview allows you the chance to gather information and form a first impression of the provider.

Step 3 – Schedule a personal home visit to the FCC provider’s home. You should bring along your child(ren) to see how he or she responds to the provider and environment.

Step 4 – Decide on a child care arrangement with your new FCC provider and complete necessary forms.

Telephone Interview Questions Before you start asking questions, it’s a good idea to introduce yourself, give your child’s name, age, and sex, and make it clear when you need child care.

  • FCC provider’s name:
  • Telephone number:
  • Address:
  • Housing Area:
  • Designated Elementary School:
  • Hours:
  • How many children are currently in care?
  • How many full-time?
  • How many part-time?
  • How long have you operated a FCC home?
  • How long do you plan to continue an FCC home?
  • How much do you charge? $ per (hour, week, day)
  • How do the children spend the day? Indoor play? Outdoor play? Television?
  • Where do the children play?
  • What types of meals and snacks do you provide?
  • Are the meals/snacks included in the fees?
  • Will you accommodate a child’s special needs, such as transportation to preschool or receiving medication?

 Home Visit Interview Suggested Questions

  • How do you handle discipline problems?
  • What are your policies about (e.g., toilet training, and pacifiers)?
  • What is your contingency plan for times when you are sick or on vacation?
  • How many children (including your own) will be in the FCC home when my child(ren) is/are here?
  • What is your sick-child care policy?
  • Do you provide night-care or extended-hours care?


  • Does you child seem to like the provider?
  • Does the provider talk to your child?
  • Does the home appear childproof?
  • Does the provider involve your child with the other children?
  • Request a tour of the home.

Concluding the Interview

Decide whether you will finalize arrangements with the FCC provider, enroll your child(ren) for a two week trial basis, call the FCC provider back after you consider some other options, or that the FCC provider will not work out.

Become an FCC Provider

FCC Provider Booklet

Are you interested in running your own childcare business? Are you creative, energetic, and do you love working with children?

The CYS Services FCC Program might be for you! Subsidy and housing incentives are available for special needs care, extended care, obtaining CDA and NAFCC accreditation, and many more! Housing incentives include, free electricity, yard service and an additional refrigerator. Providers may also check out toys and equipment from the FCC Lending Library for use in the FCC Program.

There are additional benefits as a provider in our FCC program for those adults who want to make a difference in the lives of our children and youth in an FCC home:

  • Self employment – be your own boss and stay at home with your child and augment family income by taking care of additional children in your home
  • Free training
  • Professional resources are available
  • Continuing educational credits are available
  • Save gas and wear and tear on your vehicles commuting to work each day
  • Finally, job mobility – when you PCS to a new duty station, you will already be certified to register at your gaining station for employment
Certification Process
  1. Attend New Applicant Briefing (NAB) - New applicant briefings are held once a month from 9 a.m. to11:30 a.m. at the Schofield Barracks FCC Office.

  2. Submit application - Applications are to be turned in no later than a week from the brief.

  3. Family Interview - Conducted in the home of the applicant. All family members should be present for the interview.

  4. Background checks - Investigations are completed on the applicant, military sponsor, and children or any other authorized resident of the home 12 years of age and older. This process takes an average of two months.

  5. Orientation Training -  One week.

  6. Prepare for inspections - Registered providers must turn in all documents on the certification checklist (given and explained in orientation training) within 30 days. Certain documents must be reviewed and approved by their subject matter expert. Once all documents are received, reviewed and approved, the registered provider may begin borrowing items in order to prepare home for inspections. 

  7. Inspections - Pre- inspection by FCC staff, safety inspection, fire inspection, health inspection

  8. Training Requirements - Pre-certification visit by Training and Curriculum Specialist (TACS), USDA Child Care Food Program Application, pre-certification visit by USDA Nutrition Technician

  9. Review of Personnel File by - FCC Director

  10. Receipt of License - Provisional Certification

  11. Open for business

Current and Transitioning FCC Providers

Are you a current FCC Provider interested in transferring your FCC certification to your new home? USAG Hawaii, CYS Services Family Child Care can assist with ensuring a smooth and expedited transition.